Refund policy
At Magnetora, we want customers to shop with confidence. If you are not satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.
Return Eligibility
To qualify for a return:
• The request must be submitted within 30 days after delivery
• The item must be unused and in its original condition
• Proof of purchase must be provided
How to Request a Return
To begin the return process, please contact us at:
Please include:
• Your order number
• The reason for the return
• Photos of the product if applicable
Our support team will guide you through the return process.
Refund Processing
Once the returned item has been received and inspected, a refund will be issued to the original payment method.
Refunds usually appear within 5–10 business days, depending on the payment provider.
We aim to maintain a transparent and fair return process.